A patient moving and requesting recent x-rays: which is NOT the preferred method?

• A. Handing over original x-rays to the patient
• B. Providing copies to the new dentist
• C. Supplying copies directly to the new dentist with consent
• D. Sending the films by mail or secure digital transfer

Answer: (A)

Transferring radiographs should protect the integrity of the patient’s medical records while ensuring the new clinician has what they need for continuity of care. The best approach is to provide copies of the radiographs, or send them directly to the new dentist with the patient’s consent, using secure methods such as secure digital transfer or mail.

Handing over the originals to the patient is not preferred because the original films are the primary record. They need to be safeguarded to prevent loss, damage, or tampering, and to keep a complete, accurate, auditable record in the current practice. By supplying copies, the necessary diagnostic information is preserved and can be securely shared with the new provider, while the originals remain protected.

Providing copies directly to the new dentist with consent ensures the receiving clinician can review the images in the patient’s chart promptly and securely. Secure digital transfer or mailed copies maintain privacy and a clear transfer trail, supporting timely and accurate treatment.

So, the scenario that isn’t preferred is giving the original films directly to the patient.